Check out our YouTube channel and the How They Did It playlist to learn more about the impact of Workflow Automations.

Implementing a Complaint Management Platform in 12 weeks

Improving customer and user experience by implementing a Complaint Management Platform.
Description: A large regional bank needed to ensure that every customer has a voice. The bank came to Macedon for a solution that would streamline the process of capturing customer feedback, help address any immediate concerns, and use the insights gathered across all branches to make organization-wide improvements. Read the full success story by clicking the button below.