Industry-Specific Appian Solutions: Simplify Process

Businesses suffer from outdated systems and broken processes that make work painful. Macedon helps you simplify your work.

Manufacturing companies face significant challenges in meeting production demand due to uncertainty in the supply chain. A shortage of raw materials or components can delay production or force manufacturers to source materials from alternative suppliers at a higher cost.

Manufacturing operations face significant challenges in managing process changes, particularly when these changes involve multiple departments and stages. Without a clear and unified view of the processes involved, or a way to ensure that changes are compliant with established standards such as ISO 9001, manufacturing organizations can struggle to remain competitive.

The traditional customer onboarding process can be inefficient and inconsistent due to disparate data sources, long SLAs, and opaque or poorly documented processes. Knowledgeable business users have to dedicate their time to rework and data cleanup, rather than focusing on more important tasks.

The loan recertification process is a tedious, manual process that involves collecting and verifying documents, updating customer information, and ensuring that customers meet SLAs. It takes up valuable time, resources, and energy, leaving you too busy to focus on more complex, higher-value tasks. It can seem like an impossible job to keep track of the ever-changing circumstances while also ensuring compliance.

Handling customer complaints is full of challenges - how can you ensure that your employees properly capture this feedback and that the right teams review all incoming complaints?

Learn about Macedon's powerful, highly configurable stage-gate tool, Stage & Gate.