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Appian IT Solutions for Distribution & Manufacturing Industries

Macedon's Appian Expertise

Transformation requires resilient, data-driven decision-making for manufacturers. Providing superior customer experiences and developing new products, services, and business models, Macedon has developed many apps and automated workflows for the industry sector. Our manufacturing and distribution clients include companies in food services, gas and oil, energy providers, and industrial ceramics, to name a few.

Macedon Experience & Expertise

Industry Use Cases

  • Sales & Quote Tracking

  • Vendor/Contractor Lifecycle Management

  • Supplier Lifecycle Management

  • Supplier Materials Qualification

  • Material Management

  • Customer Onboarding

  • After Market & Field Support

 

 
  • Dispute Management

  • Asset & Plant Maintenance

  • Operational Procedures

  • Operations Excellence & Process Improvement

  • Product & Packaging Development Process

  • Non-Stock Requests

  • Commercial Release Forms

What are our Clients Saying?

“Thanks for your thoughtful solutions,
your anticipation of needs, and just being a great partner to work with.”

Product Owner at a
Regional Bank

“[Macedon] made this project
seem easy. Always prepared,
always on target.”

Product Owner at a Healthcare Organization

“[Macedon] proactively suggests process improvement items that had never occurred to me.”

Sponsor and AVP at an Insurance Organization

Tired of outdated work? You're not alone. We can help.

Businesses suffer from outdated systems and broken processes that make work painful. Macedon helps you simplify your work.

Material Supply Management (MSM)

Manufacturing companies face significant challenges in meeting production demand due to uncertainty in the supply chain. A shortage of raw materials or components can delay production or force manufacturers to source materials from alternative suppliers at a higher cost.

Stage & Gate

Learn about Macedon's powerful, highly configurable stage-gate tool, Stage & Gate

Manufacturing Change Control Management (MCCM)

Manufacturing operations face significant challenges in managing process changes, particularly when these changes involve multiple departments and stages. Without a clear and unified view of the processes involved, or a way to ensure that changes are compliant with established standards such as ISO 9001, manufacturing organizations can struggle to remain competitive.

Self-service Onboarding and Reconciliation (SOAR)

The traditional customer onboarding process can be inefficient and inconsistent due to disparate data sources, long SLAs, and opaque or poorly documented processes. Knowledgeable business users have to dedicate their time to rework and data cleanup, rather than focusing on more important tasks.

How They Did It: Global Operations Unified into One Centralized System

Hear from a global manufacturer about how they unified their operations and standardized their quote and process management into one system for all of their global service centers. In this session, we share how we built an application and deployed it to dozens of centers worldwide with disparate processes, languages, time zones, and product lines.

How They Did It: Reducing Customer Onboarding from 3 weeks to 8 hours

During this webinar, Kyle Partlo from Gordon Food Service (GFS) talks about how they reduced customer onboarding time from 3 weeks to 8 hours. In this session, we share how they:

  • Decreased the amount of time it took for a customer to be set up from initial contact to first order.
  • Integrated the many standalone GFS systems
  • Improved systems communication at every point in the process accelerating and enhancing error handling

How They Did It: Two companies share how they accelerated their business transformation

Hear first-hand from our customers, CeramTec North America, and Pacific Life on how they were able to utilize the Appian platform to accelerate their Digital Transformation projects.

    Success Stories

    Providing the Best Patient Outcomes in Clinical Oncology
    Success Stories
    Providing the Best Patient Outcomes in Clinical Oncology
    Critical Manufacturing: Automating Tracking and Reporting for Quality Control
    Success Stories
    Critical Manufacturing: Automating Tracking and Reporting for Quality Control
    Electricity Service Delivery: Transforming the Transmission Rights Auction System
    Success Stories
    Electricity Service Delivery: Transforming the Transmission Rights Auction System

    Appian Solutions for the Manufacturing & Distribution Industry

    With a well over a decade of experience in providing industry-specific solutions, Macedon Technologies has created a leading asset repository for the Appian Partner community. We offer multiple components that extend Appian capabilities to support Manufacturing & Distribution use cases, including engineering and product development, operations, sales and marketing, and quality management, as well as safety, risk, and compliance. Our Appian solutions enable Manufacturing & Distribution companies to accelerate product launches, manage the supply chain, and maintain assets.

     

    By partnering with Macedon Technologies, companies in the Manufacturing & Distribution industry can use Appian to automate processes related to:

    • Engineering & Product Development

    • Operations

    • Sales & Marketing

    • Quality Management

    • Safety, Risk, & Compliance

    • Corporate Services

    Blog Post: Struggling with managing manual approval processes?

    Before formalizing and proceduralizing our internal processes, we had used Gmail, Excel, and other similar products to track and manage core aspects of our business. These tools were never the right fit for the job but sufficed.

    However, the lack of using the right tool often led to its problems, such as having ambiguity over task ownership, lack of flexibility in review processes, and even disjointed communication from a lack of a shared workspace.

    Does this feel familiar?

    Struggling with managing manual approval processes?

    Ready to Talk?

    Curious how Macedon can help simplify your work and processes? Let's get started.