Austin Rosenfeld, CEO and Founder of Macedon Technologies, talks about how we simplify work for our clients.

Businesses suffer from outdated systems and broken processes that make work painful. Macedon helps you simplify your work.

Macedon team members are More than a Coder - meaning our team is not only technically savvy, but also business-minded. We ask the right questions and are partners in getting the right solutions into your hands. We make success simple.

Learn about Macedon's powerful, highly configurable stage-gate tool, Stage & Gate

Manufacturing operations face significant challenges in managing process changes, particularly when these changes involve multiple departments and stages. Without a clear and unified view of the processes involved, or a way to ensure that changes are compliant with established standards such as ISO 9001, manufacturing organizations can struggle to remain competitive. Without an agile system for managing process changes, organizations are unable to quickly adapt to the changing market, resulting in lost revenue or customers. Information silos and tribal knowledge of standard operating procedures (SOPs) can lead to inconsistencies during audit reviews. Without a scalable system in place, it is difficult to enforce standards across new distribution facilities. Our MCCM solution provides numerous benefits, including improved visibility into process changes and agility in adapting to these changes.

Manufacturing companies face significant challenges in meeting production demand due to uncertainty in the supply chain. A shortage of raw materials or components can delay production or force manufacturers to source materials from alternative suppliers at a higher cost. Our Appian accelerator for inbound supply constraint management is vital in ensuring that unforeseen changes do not disrupt production plans. With real-time visibility into the status of inbound materials, manufacturers can be proactive in their response to potential supply chain disruptions.

The loan recertification process is a tedious, manual process that involves collecting and verifying documents, updating customer information, and ensuring that customers meet SLAs. It takes up valuable time, resources, and energy, leaving you too busy to focus on more complex, higher-value tasks. It can seem like an impossible job to keep track of the ever-changing circumstances while also ensuring compliance. To help address this struggle, Macedon Technologies has created a Continuous Customer Recertification (CCR) solution that helps streamline the recertification process. With CCR, you can configure a Risk Matrix based on your customer profiles, design smart tasking to optimize the assigning of recertifications, enable customers to suggest changes to data from a simple portal and get complex reporting on SLAs, throughput, and portfolio risk for managers. CCR is available via Appian's AppMarket: https://community.appian.com/b/appmarket/posts/continuous-customer-recertification Or contact us directly: info@macedontechnologies.com

The traditional customer onboarding process can be inefficient and inconsistent due to disparate data sources, long SLAs, and opaque or poorly documented processes. Knowledgeable business users have to dedicate their time to rework and data cleanup, rather than focusing on more important tasks. This results in a poor customer experience and can lead to lost potential revenue as onboarding processes drag on or halt altogether. Self-service Onboarding and Reconciliation (SOAR) addresses these issues by providing an enterprise-grade solution that streamlines customer onboarding and ensures consistent data collection with a structured reconciliation process. SOAR also provides a centralized view of live process metrics in order to quickly identify and resolve any potential blockers.