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Playing an Uneven Game: Critical Revenue Cycle Lessons from EDPMA 2026
The EDPMA Solutions Summit brings practice administrators, physician groups, and RCM professionals together to share what is working, what is not, and where the opportunities are. This year, beneath t...
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AI Product Development in the Cloud: What You Need to Get Right
Building AI products is hard. Building the cloud infrastructure to support them is a separate problem that most teams underestimate until it's already slowing them down.
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The Strategic Evolution of NSA Arbitration: Moving from Reaction to Operational Excellence
The passing of the No Surprises Act (NSA) was a watershed moment for healthcare transparency and consumer protection. However, for many providers, the initial years of implementation of the Independen...
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Byproduct Documentation: Turning Vegetation Management into Defensible Rate Case Evidence
Electric utilities invest enormous resources building System Resiliency Plans that promise regulators a safer, more defensible grid. But an SRP is only as credible as the operational data behind it, a...
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The Vegetation Management Execution Gap: Translating Risk Data into Field Action
Vegetation management is the single largest operating expense most electric utilities carry. The industry spends between $6 billion and $8 billion a year managing right-of-ways, and for many utilities...
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HFMA RCC 2026: AI is the Multiplier, but the Process is the Solution
HFMA Revenue Cycle Conference 2026had no shortage of AI conversation, but what stood out was not just the technology. It was how often speakers came back to the same idea: the system itself needs to c...
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Financial & Technical Realities of SRP Execution: Moving from Plan to Plant-in-Service
As utilities face mounting pressure to harden the grid, developing a comprehensive System Resiliency Plan (SRP) requires immense cross-functional coordination. In my previous article,The Mechanics of ...
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Business Process Automation for a Defensible System Resiliency Plan
In the world of utility capital planning, automation has evolved from a simple back-office efficiency tool into a cornerstone of successful rate case strategies. As leading Investor-Owned Utilities (I...
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2026 Predictions based on February 10 CRS Report on Federal IDR
Last week I analyzed a few consecutive quarters of CMS Federal IDR Public Use Files and the data told a pretty clear story: dispute volumes were continuing to accelerate, facilities were scaling filin...
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Federal IDR at Scale: Where NSA is Headed, Based on 3 Quarters of CMS Data
Each quarter, CMS publishes Federal IDR Public Use Files that provide a retrospective view into how the No Surprises Act dispute process is functioning. These datasets are released with a lag. For con...
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