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Blog Category // Business Strategy & Process Improvement

RBMA SYNC '26 Key Takeaways
At RBMA SYNC '26, key discussions revolved around translating healthcare AI and capacity data into actionable revenue cycle operations. To maximize operational yield and protect margins, radiology lea...
Augmenting your EHR to capture the revenue that brings your care to life.
Health systems using Epic or Oracle Health make significant investments in their electronic health record (EHR) platforms to provide seamless patient care. Yet despite these state-of-the-art systems, ...
What IFDA 2026 Made Clear: Agents Are the Easy Part
San Antonio in September is hot, and the IFDA Solutions Conference filled the convention center anyway. More than 1,500 food distribution leaders, better than 170 exhibitors, and the theme: Forward in...
Reclaiming RCM Control with 5 Operational Benchmarks from Leading Health Systems
Errata: previous version of this blog misspelled Marji Karlin's name and incorrectly implied the NYC Health + Hospitals centralized operations.
Maintaining RCM Velocity: Why IDR Gateway Readiness Starts Upstream
Ever since it was announced in March, the new IDR Gateway has prompted more questions than answers:
Legal-certified chatbot speeds marketing campaigns
AI Assembly Factory stops $250,000 leak in year one
Every Rate Case is a Data Problem
One large operating utility is in front of its commission right now seeking a 2% distribution rate increase, roughly $400 million in added annual revenue, to cover poles, lines, transformers, and the ...
What 2025 Tells Us About Federal IDR in 2026 and Beyond
We now have the first complete view of 2025 from the latest Federal Independent Dispute Resolution Public Use Files, even as the Federal IDR market has already moved well beyond where it stood at year...
What U.S.-Based Access Could Mean for Federal IDR Operations
The Federal Independent Dispute Resolution process is preparing for one of its most significant operational changes since the No Surprises Act took effect.