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Blog Category // Business Strategy & Process Improvement (2)

Approving the Tariff Was the Easy Part: Large-Load Cost Allocation Is a Proof Problem
On May 7, the Oregon Public Utility Commission approved Portland General Electric's Schedule 96, a large-load tariff aimed squarely at data centers over 20 MW. A few weeks earlier, Pennsylvania publis...
What the IDR Gateway Will and Won't Do
CMS is replacing the Federal IDR process's single-use web forms with the IDR Gateway, a centralized platform rolling out in phases through the back half of 2026.
Two Ladders, One Climb: Reading Boris Cherny's AI Adoption Steps Alongside Ours
I came across Boris Cherny's Steps of AI Adoption last week and grinned. Cherny runs Claude Code at Anthropic, and his five-step ladder for how much work you can safely hand an AI agent is the cleanes...
The Highest-Stakes Filing You Can't Reconstruct: Wildfire Plans and the PSPS Decision Record
This week the California Public Utilities Commission proposed a $22 million penalty against PG&E for the 2022 Mosquito Fire, which burned more than 75,000 acres in Placer County. What's worth the ...
Real-Time Payments: The Rail Is the Easy Part
As a payments, risk, or compliance leader at a regional or mid-size bank, you have probably lived some version of this conversation: FedNow is live, RTP volumes keep climbing, your core provider says ...
Beyond the Filing: Why Execution Proof Is the New Strategic Priority
A recent piece in Utility Dive titled "Rate cases are strategy: Redefining how utilities drive regulatory outcomes" makes a compelling argument: utilities must stop viewing rate cases as necessary acc...
Hidden Cost of Hype: Revenue Cycle Realities at HFMA Annual Conference
Every year, the HFMA Annual Conference surfaces the same tension in new packaging: healthcare organizations are being asked to achieve more with shrinking margins, thinning teams, and rising complexit...
No Surprises Act Open Negotiation Period (ONP): How Providers Avoid Missed Deadlines and Lost Revenue
When the No Surprises Act first took effect, it was designed to protect patients from unexpected medical bills. But for healthcare providers, it quickly introduced a mountain of administrative and fin...
Questions We're Hearing About the CMS IDR Operations Final Rule 
CMS recently released the long-awaited Operations Final Rule governing the No Surprises Act Independent Dispute Resolution process.
What EEI 2026 Made Clear: Moving Beyond Planning to Proof
For the better part of a decade, the electric utility sector focused heavily on planning. Roadmaps addressed incoming load, capital requirements, and critical hazards. Today, those planning questions ...