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Blog Category // Business Strategy & Process Improvement

Hidden Cost of Hype: Revenue Cycle Realities at HFMA Annual Conference
Every year, the HFMA Annual Conference surfaces the same tension in new packaging: healthcare organizations are being asked to achieve more with shrinking margins, thinning teams, and rising complexit...
No Surprises Act Open Negotiation Period (ONP): How Providers Avoid Missed Deadlines and Lost Revenue
When the No Surprises Act first took effect, it was designed to protect patients from unexpected medical bills. But for healthcare providers, it quickly introduced a mountain of administrative and fin...
Questions We're Hearing About the CMS IDR Operations Final Rule 
CMS recently released the long-awaited Operations Final Rule governing the No Surprises Act Independent Dispute Resolution process.
What EEI 2026 Made Clear: Moving Beyond Planning to Proof
For the better part of a decade, the electric utility sector focused heavily on planning. Roadmaps addressed incoming load, capital requirements, and critical hazards. Today, those planning questions ...
CMS Releases IDR Operations Final Rule: What You Need to Know
CMS has finally released the Operations Final Rule introducing significant updates to the Federal Independent Dispute Resolution (IDR) process established under the No Surprises Act (NSA). For provide...
What the NERC Wildfire Report Means for Your SRP Documentation Strategy
Electric utilities have spent the last several years building out System Resiliency Plans, investing billions in grid hardening, vegetation management, and infrastructure modernization. The regulatory...
Why AI Without Orchestration Is Just Expensive Guessing
A recent Utility Dive piece by Sean Burri, an infrastructure engineer at Dominion Energy, makes a point that deserves more attention than it is getting: deploying AI does not automatically improve uti...
Playing an Uneven Game: Critical Revenue Cycle Lessons from EDPMA 2026
The EDPMA Solutions Summit brings practice administrators, physician groups, and RCM professionals together to share what is working, what is not, and where the opportunities are. This year, beneath t...
The Strategic Evolution of NSA Arbitration: Moving from Reaction to Operational Excellence
The passing of the No Surprises Act (NSA) was a watershed moment for healthcare transparency and consumer protection. However, for many providers, the initial years of implementation of the Independen...
Byproduct Documentation: Turning Vegetation Management into Defensible Rate Case Evidence
Electric utilities invest enormous resources building System Resiliency Plans that promise regulators a safer, more defensible grid. But an SRP is only as credible as the operational data behind it, a...